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[Q & A] My mi5 doesn't turn on nor charge

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07:21, Oct-13-2017 | Via mobile
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After 7 months I've bought my mi5, it finally doens't charge nor turn on anymore. The problem started when I've put it in the economy mode, then it started to charge slowly, I had to wait a whole day to 100% charge. The other day I left it totally discharge, then it stopped to charge and didn't turn on anymore. I don't know what to do, somebody help me. I'm thinking of return the product and take my money back, is it possible? (I haven't been practicing my english, I wish you understand)
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07:39, Oct-13-2017 | From Mi 5
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Hi!

It might be something wrong with your cable and it affects your device since you need to charge it a whole day. Even using slow charge, it doesn't even need more than 3 hours to get your Mi5 fully charged.

So, the battery might get damaged too. I advise you to go to nearest service center to repair your device.



Regards.
choukawaii

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22:52, Oct-17-2017 | From Mi 5
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Hi. I had the same problem as you. The usb cable didnt charge at the same speed, I check with Ampere. Then the battery was drained completly. Tobturn in back on I had to give it less power (dont know why it works that way) so I left it charging on my laptop. After it came back on I switched to the Quick charger. For mr the problem was only the cable. I guess it got damamged, or a pin stoped working. Do a bit of reserch about the new cable, to see how much voltage it supports.

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